Privacy Policy

Effective Date: 4/9/25
Last Updated:4/9/25

At IT Vending Express, we value your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, itvending.net, or sign up for text message (SMS) updates.

1. Information We Collect

We collect personal information that you voluntarily provide to us, including:

  • Name
  • Email address
  • Phone number
  • Business or facility name (optional)

This may occur through contact forms, service requests, or when you sign up to receive SMS alerts.

2. How We Use Your Information

We may use your information to:

  • Provide vending machine service updates and promotions via SMS
  • Respond to inquiries and service requests
  • Improve our website and customer experience
  • Send occasional email or SMS alerts related to your vending service
  • Maintain internal business records

We do not sell or rent your personal information to third parties.

3. SMS Communications & Consent

By providing your mobile phone number and opting in to receive text messages from IT Vending Express, you agree to the following:

  • You consent to receive SMS messages regarding vending machine service alerts, promotions, restocking notifications, and customer service communications.
  • Message frequency may vary.
  • Message and data rates may apply depending on your wireless plan and provider.
  • You may opt out at any time by replying “STOP” to any message. You may also reply “HELP” for assistance.

Opt-in Consent Methods: We obtain your explicit SMS consent in one or more of the following ways:

  • Written consent on paper forms (in-person)
  • Verbal consent during a phone call or service request (documented)
  • Digital opt-in via website forms, where you are clearly notified that SMS messages will be sent

We maintain a record of opt-in events as required by SMS industry compliance.

4. Sharing of Information

We may share your information only with service providers who help us operate our SMS communication platform and website. These providers are required to protect your data and may not use it for any other purpose.

5. Data Security

We take reasonable and appropriate steps to protect your information from unauthorized access, loss, misuse, or disclosure. However, no system is 100% secure.

6. Your Rights

You have the right to access, correct, or request deletion of your personal information. To do so, contact us using the information below.

7. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with a new effective date.

8. Contact Information

If you have any questions about this Privacy Policy or your personal data, contact us at:

📧 Email: [Insert your business email]
📞 Phone: [Insert your business phone number]

✅ How to Show SMS Consent on Your Website

Add the following under any form or signup box where you ask for a phone number:

SMS Consent Notice:
By providing your phone number and submitting this form, you consent to receive SMS messages from IT Vending Express related to vending machine service, promotions, and updates. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe. View our Privacy Policy for more information.